Unfair Relationship Claims

  • Have you purchased something and found the seller misled you?

Have you ever purchased something under a finance agreement where what you thought you were buying and what you ended up buying was something different? Take the example of buying a car from a dealership for say £30,000, where they guarantee to buy it back from you for £20,000 in 4 years' time providing you drive no more than 10,000 miles per year. On the face of it this seems fine, however, what if you later discovered that this would only apply if you had your car MOT'd and serviced by the same dealership once a year?

Another example, what if you purchased a product whereby, for 15 years you would get the benefit of the product, and at the end of the 15th year the product would be resold, and you would receive a percentage of the proceeds. In many instances this may appeal, however, what if the product related to an investment in property, and you were left unaware of how the seller would dispose of the property at the end of the term, yet the seller knew the specifics about how the property would be sold?

In both the above examples there is an imbalance of knowledge between the buyer and the seller. This is termed as an 'unfair relationship.' Where the seller has sold the product under a Finance Agreement you can pursue a claim for compensation under Section 140 of the Consumer Credit Act 1974

Why use Resolved Claims Ltd? Of course, you could pursue a claim of this nature yourself without seeking the assistance of a third party, however, for many people it is knowing where to start, and the time and knowledge needed to put forward a coherent argument to a lender. Resolved Claims Ltd are both knowledgeable and experienced in dealing with unfair relationship disputes, with claims often relating to companies that we are already aware of; thus, we can often put forward an argument using "similar fact" evidence.

If you would like us to assist you under a "no win no fee" agreement, then we will need you to send us a copy of the agreement between you and the finance provider, including any other documents that they may have given you. A copy of a recent annual statement will be required (if money is still owed).

If you would like to discuss your case, please call one of our friendly knowledgeable claim’s advisors. If you are ready to start your claim today, please send copies of your documents to info@resolvedclaims.co.uk or upload your documents to us via our website.



Professional Advice
We have an experienced team of professionals at your disposal.


No Upfront Fees
We don’t charge any upfront fees for pursuing a claim.


No Win, No Fee
We will represent you under a ‘no win, no fee’ agreement.

Why Choose Us….

Resolved Claims Ltd is one of the oldest and most successful claims management companies in the UK, and was registered at Companies House on 3rd June 2009. Over the years we have successfully assisted thousands of consumers that were mis-sold timeshare type products, and even more that were mis-sold solar panels.

We have an experienced team of professionals at your disposal, able to assist in the various fields of claims that we handle. We aim to provide a level of customer satisfaction that is above and beyond that of many of our competitors. In addition, we don’t charge any upfront fees for pursuing a claim and will represent you under a “no win no fee” agreement.

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  • We are one of the most successful claims management companies in the UK
  • We are specialists in financial compensation claims
  • Over £20 Million successfully claimed in compensation for our clients
  • We work on a *No win – No Fee Basis
  • We will keep you informed every step of the way
  • Call our experienced professional team for expert advice