If you previously financed a vehicle, you may have overpaid on your car loans due to unfair Discretionary Commission Arrangements (DCA). The Financial Conduct Authority (FCA) is currently assessing whether the historic use of DCA contracts means many individuals could be due compensation from motor finance firms because they paid too much for their car loans.
An outcome from the FCA investigation is expected by the end of May 2025. There could be a time restriction on complaints, so it is important to log a complaint as soon as possible to avoid the risk of being outside of this window.
A Discretionary Commission Arrangement (DCA) was an agreement between car dealers and finance providers. Under a DCA, the dealer could set the interest rate on the finance agreement with the consumer, often leading to higher rates than necessary. The dealer would then receive a commission based on the difference between the base rate provided by the finance company and the rate charged to the consumer. This practice often resulted in consumers paying more for their car loans, as dealers were incentivized to maximize their commissions rather than secure the best deal for the buyer.
DCA Arrangements were banned in January 2021.
You may be eligible to claim if:
Resolved Claims Limited is a long-established, FCA-regulated, No Win, No Fee, Claims Management Company that specialize in helping consumers recover compensation without requiring an upfront payment. We only charge a fee when compensation is successfully recovered.
Call us on 0800 368 5110 or email us at info@resolvedclaims.co.uk. Alternatively, complete our Online Contact Form, and we will get in touch to understand the details of your case.
At Resolved Claims Ltd, we know that many consumers and their partners may have taken out multiple PCP and HP agreements to buy vehicles during the 14 years when discretionary commission agreements were in place. Therefore, we will pursue claims on behalf of customers for just 28% + VAT under a No-Win, No-Fee arrangement.
Professional Advice
We have an experienced team of professionals at your disposal.
No Upfront Fees
We don’t charge any upfront fees for pursuing a claim.
No Win, No Fee
We will represent you under a ‘no win, no fee’ agreement.
Resolved Claims Ltd is one of the oldest and most successful claims management companies in the UK, and was registered at Companies House on 3rd June 2009. Over the years we have successfully assisted thousands of consumers that were mis-sold timeshare type products, and even more that were mis-sold solar panels.
We have an experienced team of professionals at your disposal, able to assist in the various fields of claims that we handle. We aim to provide a level of customer satisfaction that is above and beyond that of many of our competitors. In addition, we don’t charge any upfront fees for pursuing a claim and will represent you under a “no win no fee” agreement.
