Motor Finance Compensation Claims

Are you due Compensation for Your Car Loan?

As a regulated claims management company, Resolved Claims Limited aims to keep you informed about important developments in the financial sector that could impact your rights and finances. The Financial Conduct Authority (FCA) is currently investigating complaints regarding motor finance agreements, particularly the historic use of Discretionary Commission Arrangements (DCA). This investigation is crucial as it may reveal that some consumers have been overcharged for their car finance deals.

What is the FCA Investigating?

The FCA's investigation focuses on whether the historic use of DCA’s has led to consumers paying more for their car finance than they should have. In these agreements, dealers receive commissions from lenders, which could influence the terms offered to consumers, potentially leading to higher costs. DCA’s were banned in January 2021.

Key Dates and Decisions

The FCA is currently assessing the situation and has committed to communicating its decision by the end of May 2025. This decision will be crucial for consumers who have taken out motor finance agreements of this nature between 6th April 2007 and 28th January 2021 as they may have been overcharged.

Potential Outcomes

If the FCA finds that the use of DCA’s resulted in consumers paying too much, they may require lenders to compensate affected customers. This could involve refunds or adjustments to outstanding finance agreements.

What Should You Do?

If you took out a motor finance agreement between 6th April 2007 and 28th January 2021 it is essential to stay informed about the FCA's decision. Here are some steps you can take:

  1. Review Your Agreement: Check the terms of your motor finance agreement to understand if a Discretionary Commission Agreement was involved. See our blog ‘How to identify if your Motor Finance Agreement includes a Discretionary Commission Arrangement
  2. Contact Resolved Claims Limited on 0800 368 5110 or email us at info@resolvedclaims.co.uk or complete our Online Contact Form and see how we can assist you in lodging a claim and recovering any compensation due. We operate under a No Win, No Fee arrangement. You do not have to pay any fees upfront. We only get paid if we successfully recover your funds.

Stay Updated with Resolved Claims Limited

The FCA's investigation into motor finance agreements is a significant development for consumers. With the potential for refunds or adjustments, staying informed and prepared is crucial. We will continue to monitor the situation and provide updates as they become available.

Contact Resolved Claims Limited for assistance

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